Kenneth L. VanCleave
President – Group Division
My title lets you know that I oversee Ameritas Group, but it doesn’t tell you that I consider it a privilege to be part of this exciting organization. While I have been with Ameritas Group for 21 years, I actually stepped into this leadership role 10 years ago. Every day I work with talented, energetic, and educated team members who make Ameritas Group successful.
Since I joined the insurance industry 31 years ago, companies and plans have changed dramatically, but our business philosophy is still the same. We are a service-minded organization with innovative and differentiated dental, vision, and hearing products. We design benefit plans to fit the specific needs of businesses of all sizes throughout the United States. The associates at Ameritas Group work extremely hard to keep customer satisfaction the #1 priority.
When you call us, you will feel the smile over the phone. One of our professional team members will answer your questions in words you can understand, or quickly find the right information. We are all here for you.
Community leadership is also a strong emphasis at Ameritas Group. My involvement in the Juvenile Diabetes Research Foundation, March of Dimes, and many local organizations is very rewarding.
If you ever have a question or concern about your dental, vision or hearing benefits, please let us know so we can respond with the information and assistance you need.
Karen M. Gustin
Senior Vice President – Group Field Sales, National Accounts and Broker Blocks
Our customers are the primary focus of my responsibilities with Ameritas Group. I have been with Ameritas Group for 27 years, and have held several different leadership positions. Today I spend the majority of my day with associates from many departments working on ideas and projects that will improve the dental, vision and hearing plans and services we offer our customers.
As a company, we take great pride in the innovative plans we develop to meet your needs. We also strive to make it easier for you to understand and use your benefits, so you can get the most from the coverage options available to you.
Another important facet of my work is maintaining our relationships with the dentists, vision and hearing professionals who assist you. If you are using the providers in our network, we want to make sure they will provide the quality of care you expect.
As part of my leadership role in the marketing and research areas of Ameritas Group, I stay current on national health care issues and the health concerns that are on people’s minds. I write blogs and informational articles to ensure that readers understand how dental, vision or hearing issues may affect their overall health. And because I believe it’s important to give back to the community and the health care field, I serve in leadership positions with national health associations and with vital nonprofit organizations, such as Voices of Hope.
I’m here for our customers and I’m here for you.
Vice President – Vice President of Group Marketing
Every day I invest the majority of my time thinking about our customers and how we can assist them in taking care of their dental, vision and hearing needs as well as those of their family members.
Over the past 15 years, I have had the unique opportunity to work in several markets with a variety of insurance products. Through these experiences, and my work on the education committee for the National Association of Dental Plans, I have developed a keen understanding of the needs of customers and employers across the country.
It is a privilege to be part of the Ameritas team and oversee our marketing services. I am committed to working with our team members to ensure we offer products with features and services employers and employees expect; friendly and supportive customer service; and efficient and timely claims processing. Together we invest time developing and implementing marketing communication strategies that help customers, employers, brokers and providers understand their dental, vision and hearing plans and wisely use their benefit dollars.